Privacy Policy: Tumblon LLC
Last Update: February 15, 2008
Your privacy is important to us. This policy explains our information practices, defines your privacy options and describes how your information is collected and used by us, Tumblon, LLC (“Tumblon”).
This policy covers the website at http://tumblon.com (the “Tumblon Website”).
By using and visiting the Tumblon Website, you agree to the collection and use of information in the manner described in this policy. Tumblon shall have right at any time and without prior notice, at its sole discretion, to revise this policy. Such revisions and additions shall be effective immediately upon notice, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Tumblon Website. You are responsible for reviewing the Tumblon Website periodically for any modification to this policy.
The Information We Collect
This policy applies to all information collected on the Tumblon Website and any information you provide to Tumblon. You will provide personal information to us when you register as a Tumblon website user, purchase products from Tumblon, or otherwise use the Tumblon website. The personal information we may collect includes, but is not necessarily limited to:
- Display name
- Password
- Name
- Address
- Email address
- Phone number
- Information about your children and family, including your child's date of birth
- Credit/debit card information
The information you submit to Tumblon may also include text, photographs, video, graphics, music and any other materials you might submit as part of, or in conjunction with, your use of the Tumblon Website.
Posts, comments, discussions, product reviews, messages
The Tumblon Website may include blogs, chatrooms, bulletin boards, product reviews, or other message areas that allow users to post information to the Tumblon Website. When you post messages, other site visitors can also view them. We urge you to exercise caution when providing personally identifiable financial or other information in the blogs, chatrooms, bulletin boards, product reviews or other message areas. Remember that any information you disclose in these areas becomes public information.
Our Collection of Your Data
In addition to the personal information you supply, we collect certain information to evaluate how visitors, guests, and members use the Tumblon Website. We collect data to make our service work better for you in the following ways: to improve the design of the Tumblon Website, to provide personalization on the Tumblon Website, and to evaluate the performance of our marketing programs. The technologies we use to gather this non-personal information may include IP addresses, cookies, clear or one pixel gifs, browser detection, and weblogs.
How we use information
Our primary goal in collecting your customer information is to provide you with a personalized, relevant, and positive experience with the Tumblon Website. Except as set forth below, Tumblon will not provide, sell, rent, or lease your personal information to others.
We use your email address to answer email we receive from you and to provide status updates for Tumblon projects. We will not share your email address with outside parties, except as set forth in this policy.
You can register on the Tumblon Website to receive promotions and updates on new products and services, or to be contacted for market research purposes. The contact information you submit will not be used for these purposes unless you specifically “opt-in”. You can control your privacy preferences regarding such marketing communications (see the section below entitled “Your Privacy Preferences”).
From time to time, you may be invited to participate in optional customer surveys or contests, and Tumblon may request that you provide some or all of the above listed personal information in those surveys or contests. We use information collected through contests to contact winners and award prizes. We use information collected from surveys to learn about our customers in order to improve our services and develop new products and services of interest to our customers.
If you place an order to purchase products from Tumblon, Tumblon may provide your personal information to unaffiliated third parties that provide fulfillment services for Tumblon e.g. product manufacturers, shipping companies and credit card companies.
Tumblon uses IP addresses, cookies, clear or one-pixel gifs, browser detection, and weblogs to provide a better experience on our website and to give us useful business information.
IP addresses define the Internet location of computers and help us better understand the geographic distribution of our members and manage the performance of the Tumblon Website. Cookies are tiny files placed onto the hard drive of your computer when you visit the Tumblon Website, so we can immediately recognize you when you return to the site and deliver content specific to your interests. You may modify your browser preferences to accept all cookies, be notified when a cookie is set, or reject all cookies. Please consult your browser instructions for information on how to modify your choices about cookies.
We may also use “clear” or “one-pixel” gifs. Clear and one-pixel gifs are tiny graphics with unique identifiers that are used to track emails and online movements, helping us understand what marketing campaigns and content are effective.
We detect the type of web browser you are using to optimize the performance of our website and to understand the mix of browsers used by our visitors, guests, and members. To learn about how people use our site, we examine weblogs, which show the paths people take through our site and how long they spend in certain areas.
We may combine personal data collected online with information you have provided us through other sources, such as our sales and customer care staff, or public events such as trade shows or seminars.
Tumblon also sometimes contracts with unaffiliated third parties to provide services, such as software for site features, customer communications, analyzing and evaluating the information we collect, and other services. When we do this, we may provide your personally identifiable information to third parties only to provide those services, and they are not authorized to use your personally identifiable information for any other purpose.
Our Commitment to Data Security
Access to your data is limited to authorized Tumblon staff or approved vendors. We process all product orders on a secure server that encrypts all financial information through the use of Secure Sockets Layer (SSL) technology. We will not store your credit card information in our database unless you instruct us to or join as a registered user. Credit card numbers are used for processing payments only and for no other purposes. Although total security does not exist on the Internet, Tumblon shall make commercially reasonable efforts to safeguard the information that you submit to Tumblon.
Use of the Tumblon Website by Children
The products and services offered by Tumblon are not intended for use by children. Tumblon will not knowingly collect any personally identifiable information submitted by visitors to the Tumblon Website site who are under the age of 13.
Your Privacy Preferences
When you sign up as a registered Tumblon user, you may begin receiving communications from us such as e-mail newsletters, product and service updates, promotions, and contests. Our customers generally find this type of information useful. If you do not want to receive these updates, you may unsubscribe to these email communications from us at any time.
How to Access or Correct Your Information
You can access and maintain your personally identifiable information on your User Information page. To protect your privacy and security, we require an email address and password to verify your identity before granting access or making corrections.
Legal Disclaimers
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process. It is also possible that Tumblon would sell all or substantially all of its assets and business. In any transaction of this kind, customer information, including your personally identifiable information, may be among the assets that are transferred. If we decide to so transfer your personally identifiable information, you will be notified by email.
The Tumblon Website may contain links to other websites. Tumblon is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site, and to read the privacy statements of each web site that collects personally identifiable information. Some linked sites may be co-branded with our trademarks and those of our business partners. They may have the look and feel of www.tumblon.com, but the URL in your browser window will indicate that you are visiting a different site. This policy only applies to information collected by Tumblon.
How to Contact Us
Should you have privacy questions or concerns, please call us at 952.943.2652, send an email to privacy@tumblon.com, or mail to Tumblon LLC, 50 9th Ave. S, Suite 203, Hopkins, MN 55343.
